Naxfront Ltd
Legal

Privacy Policy

Your trust matters to us. This policy explains what we collect, why, and the control you have over your data.

Last updated: January 2025

1. Introduction

Naxfront Ltd (RC 7371111) (“Naxfront”, “we”, “us”, or “our”) is a software development company based in Abuja, Federal Capital Territory, Nigeria. We are committed to protecting your privacy and handling your personal data with care, transparency, and respect.

This Privacy Policy describes how we collect, use, store, and share information when you visit our website, contact us, or engage our services. By using our website or submitting information to us, you agree to the practices described here.

2. Information We Collect

We only collect information we genuinely need to respond to you and deliver our services:

  • Contact and enquiry data — your name, email address, phone number, company name, division of interest, estimated budget, and any project details you submit through our contact or consultation forms.
  • Usage data — information about how you interact with our site, such as pages viewed, approximate location, device and browser type, and referring URLs, collected through standard analytics.
  • Communications — the content of emails, WhatsApp messages, and other correspondence you send us.

We do not knowingly collect sensitive personal data, and we ask that you do not submit it through our forms.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes.
  • Deliver, manage, and improve the services you engage us for.
  • Communicate with you about your project, scheduling, and support.
  • Understand how our website is used so we can improve it.
  • Comply with our legal obligations and protect our legitimate business interests.

We process your data on the basis of your consent, the performance of a contract with you, or our legitimate interest in running and improving our business.

4. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site functioning, remember your preferences (such as your selected currency), and measure aggregate usage through analytics tools. Analytics data is used in aggregate and is not used to personally identify you.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We only share information in limited circumstances:

  • With trusted service providers (such as hosting, email, and analytics providers) who process data on our behalf under appropriate confidentiality obligations.
  • When required by law, regulation, or valid legal process.
  • To protect the rights, property, or safety of Naxfront, our clients, or others.

6. Third-Party Services

We rely on reputable third-party services to operate our business, including cloud hosting, email delivery, messaging platforms such as WhatsApp, and website analytics. These providers process data under their own privacy policies and our data-processing agreements. We are not responsible for the privacy practices of external websites we may link to.

7. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse — including encryption in transit, access controls, and restricting data access to team members who need it. While no method of transmission or storage is perfectly secure, we work hard to safeguard the information you entrust to us.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy — to respond to your enquiry, deliver our services, and meet our legal and accounting obligations. When data is no longer needed, we securely delete or anonymise it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, where applicable.
  • Object to or restrict certain processing.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at support@naxfront.com. We will respond within a reasonable timeframe.

10. International Transfers

We are based in Nigeria and work with clients and service providers around the world. As a result, your data may be processed in countries outside your own. Where this happens, we take steps to ensure your data continues to be protected in line with this policy.

11. Children's Privacy

Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Naxfront Ltd (RC 7371111)
Abuja, Federal Capital Territory, Nigeria
Email: support@naxfront.com